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Something down? Incidents are posted in our Discord status channel first.Open the channel →Signing In & Your Account@sign-in
Signing in, sign-in codes, changing your email, and deleting your account.
Sign-in codesApple sign-inEmail change
12 articles
Age Verification@age-check
Why age verification is required, how to complete it, and what to do if it fails.
Why it's askedHow to verifyIf it fails
7 articles
Subscriptions & Billing@billing
Plans, payments, cancellation, refunds and billing problems.
PlansRefundsCancelling
20 articles
Chatting & How the AI Works@chatting
Memory, repetition, character behaviour, models and generation settings.
MemoryRepetitionSettings
15 articles
Images, Voice & Media@media
Avatar generation, conversation images, text-to-speech and custom voices.
AvatarsChat imagesVoices
13 articles
Creating & Managing Characters@characters
Creating characters, review and approval, lorebooks and personas.
CreatingReviewLorebooks
12 articles
Content Guidelines & Moderation@guidelines
What is and isn't allowed, and how to appeal a moderation decision.
What's allowedAppealsModeration
12 articles
Troubleshooting@fixes
Errors, loading problems, missing chats and how to report a bug.
ErrorsMissing chatsBug reports
16 articles
Other Questions@other
Commercial use, leaderboards, emails and how to reach us.
Commercial useLeaderboardContact
6 articles
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