What happens to my ID or selfie?

We never see it. Verification is handled entirely by specialist third-party providers. We don't receive, view or store your images, documents or personal details at any point.

The provider checks your age, returns a simple yes/no answer to us, and deletes your information according to their own privacy standards. All we ever learn is you're over 18.

The providers available to you depend on your region and are shown during the process. You're welcome to read their privacy policies or contact them directly before proceeding.

Please never attach your ID to a support ticket. We don't need it and can't use it. If manual verification is ever necessary, we'll point you to the right secure channel.