How review and approval works

Public characters are reviewed before they go live. There are two stages:

Automated review. Our auto-moderator checks for potential guideline breaches. It's automated, so false positives happen — see article 6.4.

Manual review. If automated checks flag something you believe is fine, the system will offer to send your character to a human moderator. You may need to resubmit a few times before that option appears.

Normal turnaround is around 24 hours. If your character has been in review for longer than 24–48 hours, create a ticket in our support page and we'll chase it with the moderation team.