Support/Troubleshooting
Troubleshooting
@fixes · 16 articlesErrors, loading problems, missing chats and how to report a bug.
ErrorsMissing chatsBug reports
Start Here – Basic Troubleshooting Steps for Most Technical Issues›"Oops! Something went wrong" when sending a message›"Child node" or "Insert node" errors›WebSocket errors›My chat history won't load›Deleted conversations and what can't be recovered›Cloning a conversation›My selected tags disappear when I go back›My recommendations never change›My favourites have disappeared›Mobile apps›I can't reach SpicyChat at all›I'm being placed in a queue›During an outage›How to report a bug so we can actually fix it›